There is no shortage of industry patrons who’ve been impacted by Dan Holohan — manufacturers, reps, plumbers, and fellow writers alike. His love for teaching, writing, giving back and just undeniable kindness have left a mark.
What, pray tell, does training have to do with customer loyalty? Building your own personal knowledge base gives you an edge over your competition because you are positioned to give far better customer service.
The most important questions being asked about workplace safety are: how do we effectively impact safety awareness to keep our employees from being injured? How, as an employer, do we reduce the drastic increases in workplace incidents as shown over the past year?
Do open houses truly justify the time, effort and money your team invests in them? And more importantly, are they effectively amplifying your brand's story?