In one of the most important meetings in its 50 years of existence, the American Supply Association took the next steps forward toward fortifying the industry’s long-term future as it relates to three mega goals.
The recent AHR Expo and KBIS-IBS tradeshows were chock full of smart/connected products. And from conversations with manufacturers of these products there is no slowing down in terms of the amount being produced and the continued evolution of smart/connected technologies.
All signs point to sustainability, safety and BIM technology when it comes to future success in the HVAC industry. But where do you begin? And most importantly, how do you keep building on what you’re already doing? Steve Jones — director of industry insights and research for Dodge Data & Analytics and keynote speaker at this year’s AEC BuildTech (April 30-May 2) — shows you the way forward to the future.
A brand is only as strong as its customer service. For manufacturers in the HVAC industry, optimizing customer service means providing value and support at numerous levels — distributor, contractor and end user. Fortunately, the correct investment in one will serve all.