Housekeeping is as crucial in the workplace as it is at home, especially when it comes to operating in a safe environment. Effective safety management in a warehouse or any workplace goes beyond mere policies and procedures; it encompasses every aspect of the work environment, including safety housekeeping.
Maintaining good housekeeping and honoring best safety practices may initially seem unrelated to shaping the culture of a business. However, the truth is that they play a significant role in how a business looks, feels,and operates (your “culture”). Your organization's attitude towards safety and housekeeping sends a clear message not only to employees, but also to customers, vendors, and business partners.
A BRIEF WORD ON “SAFETY CULTURE”
Designing and implementing a safety culture in the workplace means that all employees should be involved with your company’s health and safety programs and policies. Give employees the training and tools to recognize good and bad safety practices and feel comfortable advocating for their own safety and that of those around them. The feeling of empowerment to strengthen safety in the workplace, be it their work areas, equipment, or throughout the facility.
Implementing or improving a safety culture doesn’t happen overnight. Building culture requires trust, communication, a solid foundation, patience and overall commitment to safety. An effective health and safety culture should include some of the following:
- Encouragement and participation;
- Willingness to report health and safety concerns;
- Education and access to health and safety information;
- Freedom from the fear of retaliation;
- Empowerment to stop or shut down a task someone feels is unsafe; and
- Encouragement to share their stories, ideas, etc.
SO, WHAT IS “GOOD HOUSEKEEPING” WHEN IT COMES TO SAFETY?
Maintaining good housekeeping practices in a warehouse is crucial for promoting safety and preventing accidents. Here is a list of just a few behaviors that contribute to good housekeeping in a warehouse:
- Regular cleaning and organizing;
- Proper storage of materials, tools and equipment;
- Clear, unobstructed pathways;
- Appropriate waste management;
- Proper dquipment maintenance and regular inspections;
- Regular safety training and education;
- Vetted spill and hazard response plans; and
- Team accountability and collaboration on safety
WHAT ARE THE CONSEQUENCES OF POOR HOUSEKEEPING?
Poor housekeeping practices in the workplace can have severe implications. They have been proven to result in increased employee injuries, and even fatalities. Hazards such as slips, trips, falls or accidents involving objects or equipment become much more likely in an environment lacking proper housekeeping.
Incidents resulting from bad safety practices can also harm a company's reputation. Negative publicity, public perception of negligence and a tarnished brand image can lead to decreased customer trust and loss of business opportunities.
Interestingly, good safety housekeeping also impacts the morale of employees. Unsafe working conditions and inadequate safety practices contribute to higher stress levels among employees. A study published in the Journal of Occupational and Environmental Medicine found that when employees perceived their supervisors as not prioritizing safety, they had lower levels of trust in their leadership. This lack of trust can negatively impact morale and overall job satisfaction. Bad housekeeping in safety can also impact employee retention. The Work Institute's Retention Report revealed that workplace safety concerns were one of the top reasons employees cited for leaving their jobs.
It doesn’t end there. Bad safety housekeeping can also reduce employee engagement and productivity. Gallup research indicates that employees who believe their organization prioritizes their safety are more likely to be engaged at work. On the other hand, employees who perceive a lack of safety measures are more likely to be disengaged, leading to lower productivity and morale. On the productivity side, a study by the American Society of Safety Professionals (ASSP) revealed that disorganized work areas can cause employees to spend up to 30% of their time searching for tools, equipment, or inventory, resulting in lost productivity and reduced efficiency.
Incidents resulting from bad safety practices can also harm a company's reputation. Negative publicity, public perception of negligence, and a tarnished brand image can lead to decreased customer trust and loss of business opportunities. Rebuilding trust and repairing a damaged reputation can be costly and time-consuming. Would you be interested in doing business with a partner whose warehouse is cluttered, messy, and unsafe? Would you want to become an employee of that business? The answer is obvious.
And what about the bottom dollar? Disorganization and poor housekeeping contribute significantly to inventory shrinkage, resulting in financial losses. The National Retail Federation (NRF) estimates that retail businesses lose approximately $45 billion each year due to inventory shrinkage, emphasizing the role of good safety housekeeping in profitability. Non-compliance with safety regulations can result in fines and penalties imposed by regulatory bodies such as the Occupational Safety and Health Administration (OSHA) in the United States. These financial penalties can be substantial and directly affect a company's bottom line.
Workplace accidents and injuries due to poor safety practices can result in legal actions and lawsuits. Legal expenses associated with defending claims and settling disputes can be substantial and drain financial resources. Unsafe practices can lead to accidents that cause property damage. Repairing or replacing damaged equipment, machinery, infrastructure, or inventory incurs additional expenses that impact profitability.
SUMMING IT ALL UP
Maintaining good housekeeping practices and cultivating a healthy workplace culture bring several benefits. First and foremost, the reduction in injury and fatality rates is far and away the most obvious reason to have good safety housekeeping at your organization. Safe, happy, and healthy employees feel taken care of and valued. They appreciate the accountability for unsafe actions and the communication surrounding the rectification of workplace hazards. Organizations with good safety records have lower turnover rates, according to the Society for Human Resource Management (SHRM).
Additionally, practicing good housekeeping fosters a sense of ownership among employees, improves morale, and promotes coworker camaraderie. It also reduces time lost investigating incidents that could have been avoided and contribute to a positive impression for employees, vendors, and visitors to your facility.
Maintaining good safety housekeeping practices in the workplace is not only crucial for safety but also for shaping a positive workplace culture. It is a strategic tool for eliminating workplace hazards and preventing accidents. Neglecting housekeeping can desensitize individuals to poor practices and make them unable to identify hazards, putting themselves and others at risk. By prioritizing safety housekeeping, organizations can create a safe, efficient and thriving work environment that fosters employee morale, collaboration and a strong culture of safety.
