Despite the positive response, concerns ranged from increased pricing of the units and homeowner education, to mismatched systems and service technician training. The survey also found:
To view the complete survey results, visit EmersonClimateContractor.com .
In other news, the company launched the Emerson Authorized Full-Line Wholesaler program. Contractors can now purchase multiple Emerson products from a single wholesaler. The wholesalers participating in the program carry the complete range of Emerson Climate Technologies air conditioning and refrigeration products, including such brands as Copeland®, Browning® and White Rodgers®. These locations support Emerson's strategy of integrated component technology, embedded electronics and end-to-end customer solutions.
According to Mark Gibson, vice president and general manager of Distribution Services, the program represents a new way of defining the HVACR aftermarket. Those locations that are not transitioning to Emerson Authorized Full-Line will have a new aftermarket identification of “Authorized Copeland Wholesaler.” A full listing of locations can be found on the Contractor Connection, EmersonClimateContractor.com. New resources will also be added to the site to help with the transition.