Halsey Taylor introduced new Rapid Order Inquiry, a customer self-service inquiry system. This Internet-based system allows Halsey Taylor customers to check on the status of their order and track shipping at any time of the day. The ROI system provides other information including product availability and sales bulletins.

"With Rapid Order Inquiry, our customers can now directly access key information pertaining to their orders via the Internet from their companies," Al Huneycutt, vice president of marketing and sales at Halsey Taylor, said in a statement. "All that is required for access to this totally secure site is a simple online registration to record a user name and password."

The Rapid Order Inquiry system can be accessed through the Halsey Taylor Web site, www.halseytaylor.com, by clicking on the ROI logo on the bottom of the main page.