Frank Roach was appointed senior vice president/residential business group. He joined Ferguson in 1976 as a management trainee in inside and outside sales. He became a satellite manager in 1979 and president and general manager of the satellite in 1983. He was a joint team member on the Horizon 2000 re-engineering project. In 1995, Roach was named vice president regional manager and became a member of Ferguson's board of directors. In 1987, under Roach's leadership, the Richmond branch was the first to successfully develop and implement a builder sales strategy. Roach received the Manager of the Year award for 1986-1987 and the Manager of Supply House of the Year award for 1988-1989.
Under Wilcox's guidance, the Raleigh location was named Ferguson Supply House of the Year in 1995-1996, with Beltsville receiving the same honor in 1998-1999. Also, he was recognized for his career achievements with the corporate leadership award for 2000-2001.
Gary Williams was appointed director of quality and process improvement.
He joined Ferguson in 1985 as a trainee in Newport News, Va. He transferred to Cincinnati in 1989 as purchasing and operations manager, where he was instrumental in starting the Integrated Systems division.
In 1992, Williams was promoted to president and general manager of the Webster, N.Y., location. He returned to Newport News in 1998 to serve as president and general manager of the Integrated Systems division and in 2002, Williams formed the Business Development Group.