A strong majority of U.S executives rate healthcare insurance costs as their No. 1 concern. The poster company for this problem might be GM, which announced on June 7th that it will layoff at least 25,000 jobs or almost 8% of its U.S. workforce. In a renewed effort to cut costs, it will focus on its $5.6 billion annual healthcare bill that averages over $1500 per car. “Intense” discussions have begun on health insurance with GM union leaders.
Conditions are also painful at the small-business-end of the corporate spectrum. There are perhaps as many as 45 million U.S. citizens who don't have any healthcare insurance, largely because more than 50% of small business owners can't afford to offer any health insurance to their employees. And at many other small firms, the insurance that is offered is too expensive for many employees to subscribe to. As health insurance costs have risen - on average 12.5% per year from 1997 with no forecasted relief in sight - there are two clear patterns that have emerged:
n For every 10% increase in insurance costs, 1.3 million adults lose their employer-sponsored health insurance, according to a study from the University of California-Berkeley.
n Employee deductibles, co-pays and share of the total health insurance expense are all rising. The average employee contribution for a family insurance plan in 2004 rose to $3,156, or 32% of the total cost ($9,862), from $1,670, or 25%, in 2000 (total cost $6,680).
Shifting higher health insurance costs to employees can only go so far; is it any wonder that more employees are:
Shifting higher health insurance costs to employees can only go so far; is it any wonder that more employees are:
Small businesses face higher health insurance costs per employee than big companies because of: lack of buying clout; higher administration costs per employee; and more sensitivity to state insurance mandates. The most populous and liberal states have been the most “progressive” in trying to mandate the best and broadest insurance coverage for all their citizens/voters by getting state-based firms to pay for it. For small businesses in these states, this means: paying super high insurance premiums; dropping coverage altogether; going out of business; or re-locating jobs out of the state if possible. Because the unintended consequences of mandates are dropped insurance coverage and disappearing jobs, 12 states are in the process of rolling back their mandates to become more business friendly.
HSAs: The only business “solution” on the horizon
What “health savings accounts” (HSAs) are and the details about how they work can be found at many Web sites - just search for “health savings accounts.” Because it is easy to get lost in the details of HSAs, make sure that you don't miss these underlying concepts and trends:
True savings from HSAs?
Where is the free lunch with HSAs? When employees are spending their own money for out-patient care, they start asking and negotiating with doctors about what are the minimally sufficient, cost-effective solutions. More generic drugs are prescribed. It-would-be-nice-to-have diagnostics get waived. Both insurance companies and doctors are starting to offer discounted premiums and fees respectively that reflect the reduced cost of not having third-party paperwork costs for the first $2,500 of care that is paid with credit cards out of HSAs.
The best, most mature proof for savings from HSAs comes from South Africa where HSAs have been legal - in a more expansive form than the United States - for 11 years. Here are some key questions with the short answers that I gleaned out of a fascinating testimony that drew significantly on South Africa's experiential outcomes. (Source: www.ncpa.org/prs/tst/JCG_Testimony.pdf)
Will HSAs control costs? Yes.
Will HSAs encourage people to forgo needed care? No, they've increased in several studies. Policies that provide first-dollar coverage for annual check ups and hospitalization while applying all other out-patient care costs to the deductible are a big reason for this.
Will HSAs only appeal to healthy, young, single and/or wealthy people? No. The demographics for U.S. enrollees show broad demographics and even counter-intuitive averages.
Will HSAs encourage employers to reduce benefits? No. Employers don't need an excuse to cut benefits or raise the employee's cost for insurance, they have to provide the best competitive compensation/benefit package that they can afford to attract and keep good employees.
Will HSAs force patients to pay retail prices while HMOs pay wholesale? No. HSAs can be part of provider networks that get network prices, and cash-only doctors are sprouting up to offer the same services that network providers do for dramatically lower prices due to the absence of network overhead costs.
Conclusions
If companies look at the full cost of their employees and flow as much of their health insurance dollars through employee HSAs as possible, good things can happen. We shouldn't underestimate the power of employees wanting to save their own tax-free dollars or the speed at which health suppliers will change to meet consumer needs empowered by HSAs.Because employees all along the personal health spectrum will have instant motivation to be incrementally more healthful and more savvy medical shoppers, they all have a chance to save money by shopping for sufficient solutions. To help employees become incrementally more healthy, every company regardless of size should (re)start a simple-to-scale, wellness program with the goal of creating a wellness, total-health productivity culture. It's possible that, in a few years' time, offering HSAs will become an expected option and a necessity for luring the most responsible, health-conscious employees from other employers that also have HSAs. Because HSAs have better total tax and spending characteristics than IRAs and 401K plans, they may well become the preferred vehicle for most employees to save.
But, why stop at empowering employees just for healthcare spending? Why not ask the employees to become “engaged” in creating better service value propositions for the right core and target customers in the right target customer niches? If employees could understand the chain of connections between their efforts, better service value, better customer retention, and bigger gainsharing bonuses, they could help to make it happen. Otherwise, most employees simply don't care about saving the company's money to improve the shareholders' ROI; many even think profits are evil. They don't realize that company profits reinvested per employee per year is the cost of their having a secure and expanding career. Teach them so they can appreciate, play and win in the game of business too!
Reinventing a company's service value proposition with bottom-up commitment requires a lot of up-front education for all employees, but the total educational curriculum-in-a-box does exist on a very affordable, guaranteed basis. Check out the details for the video/DVD product “High Performance Distribution Ideas for All” at www.merrrifield.com.