The definition for meetings should be something
like this: Meetings - those dreary
time-sinks, black holes into which hour after unproductive hour seem to
go…
And yet productive or not, we have meetings every day, sometimes for the whole
day. Do we ever stop and ask, is
anything useful coming out of these “jam everybody into the conference room
sessions”? Yes, sometimes something
useful occurs - though mostly due to dumb luck if I were to hazard a
guess.
Meetings are necessary evils. There just doesn’t seem to be any other way to
communicate with the troops, nor has anyone figured out another means where
numerous parties can participate and discuss business matters. Yet, admit it - we dread meetings. They feel
like a waste of time. It seems like we spend more time sitting in meetings
talking about what we are supposed to do, rather than actually doing what we
are supposed to do.
Meetings can be far more productive, shorter and less frequent if you do them
right. We are all in the habit of running/participating in bad meetings - and
just like any bad habit, it will take some time and discipline for you and your
people to develop “good meeting” behaviors.
Here are Joan’s rules for more productive (and blessedly shorter)
meetings.
1. There must be a reason to
meet.The meeting focuses on that issue and all other issues that
come up are NOT discussed. They are jotted down and dealt with later.
2. Write an agenda. The more people know what the meeting is about ahead of time, the more
productive the meeting will be. Be specific about what will be discussed in the
meeting. “Sales” is not a descriptive meeting topic. “The drop in sales of cast
iron pipe in the Southwest sales territory” - now that’s a topic. Send out
information to be read before the meeting or request information be brought to
the meeting (the latest sales numbers or stock-outs or late
deliveries).
3. Set a time limit. Most meetings don’t need to be longer than an hour. If everyone stays on topic,
the meeting will be even shorter. The meeting must start on time and end on
time. (Give yourself extra points if it ends early!!)
4. Every meeting needs a leader.
Typically it’s the person who called the meeting. In some cases, it
is a good idea to bring in a facilitator, particularly if the topic is a
contentious one. Facilitators are a good idea for those two- and three-day
off-site meetings.
5. Stick to the agenda. When running the meeting, ensure that
everyone discusses the issue. No sidetrack issues
permitted.
6. Recap and assign tasks. Toward the end of the meeting do a
recapitulation. Everyone should leave the meeting with an action plan. Create a to-do list. Each task is assigned
to a person and has a completion date. The to-do list will be discussed in the
next meeting. (Were all tasks
accomplished? If not, why? When will
they be completed?)
7. Keep track of issues not
discussed. Be sure to
write down those issues that were not on topic but deemed important. Set up a
different meeting to deal with those issues.
Other rules also will make the meeting go better. No cells, no Blackberries,
iPhones, etc. No interruptions. If the participants stick to the issue and
tackle it head-on with zero distractions, the meeting won’t take all day,
people will have their marching orders and everyone can go back to work - which
is what they are supposed to be doing anyway!
Meetings
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