Panelist Jeff New, a past ASA president and President of Mid-City Supply in Elkhart, IN, shared his company’s practice when sending personnel to any kind of training or educational session. Before going they tell the person(s) to be ready to share what they learned with other relevant staffers. This accomplishes two things:
1.Makes attendees listen better and absorb more at these sessions.
2.Spreads the knowledge.
Pass it around.