In addition toOverview of Wholesale Distribution©and the ProductPro® PVF Series –Introduction to Pipe, Valve, and Fittings©, Introduction to Steel, Stainless Steel, and Iron Pipe and Fittings©, andIntroduction to Copper Tube, Plastic Pipe and Fittings©- the following courses have been added to ASAU Online:
Essentials of Superb Customer Service in Distribution©is a 31-minute interactive course, which addresses the critical operational, economic and interpersonal aspects of superb service from a wholesale distribution perspective.
Essentials of How Wholesaler-Distributors Make Money©is a 20-minute interactive course for all employees that covers how wholesaler-distributors make their money, how that money is spent, and how they make a profit to stay in business. Explanations of important terms such as gross margin, gross margin dollars, and mark-up are included.
Introduction to PHCP/Industrial Valves©is a 17-minute interactive online program that provides new team members with a concise yet important overview of the PHCP/HVAC and Industrial PVF industries, which explains how these industries contribute to the overall health, safety, and economic productivity of the U.S.
To review the available courses and view some sample pages, visit the Education section ofwww.asa.net. Courses are being added on a regular schedule so check back frequently to see what has been added. For further information on the Foundation’s educational opportunities, contact Amy Black atablack@asa.netor Patrick Osborne atposborne@asa.netor call 312.464.0090.
