Notes From ISH 2011
Eye poppers and mind bogglers from the world’s largest plumbing-heating exhibition.

ISH 2011, taking place every other year in Frankfurt, Germany, is the world’s largest plumbing-heating trade fair. This year’s version was held March 15-19 and marked my sixth trip to the extravaganza, but the first one since 2003. It was a déjà vu experience for the most part, especially the crowds (204,000), the lavish and seemingly endless exhibits (2,355 exhibitors spanning 10 halls, plus outside displays spread out over 1.5 million square feet), and the inevitable sore feet from covering all that ground each day.
Attendance was down a bit from the record-setting days of the booming late ’90s and early 2000s when up to 230,000 people showed up. However, it’s a welcome sign of global economic recovery that visitation increased a bit from 2009 when “only” 201,000 visitors made their way to ISH. Show organizer Messe Frankfurt noted that foreign visitation from outside of Germany jumped six percentage points in 2011 to around 71,000 visitors, about 35% of the total. This indicates travel budgets are on the upswing.
Here are excerpts from my notebook about some of the products and other phenomena that made this reporter’s eyes pop and mind boggle visiting the plumbing-related exhibits. Hydronics Editor John Siegenthaler has written a companion piece assessing heating technology coming out of ISH 2011, which begins on page 28.

Knocking off the knockoffs. One of the interesting developments at
this year’s event was a movement by show organizers Messe Frankfurt and various
companies to tackle the problem of knockoffs - mainly from China - that are
plaguing manufacturers worldwide. Read more about this in my “In Closing”
column.
Forests
& trees. Trade
show displays have become an art form unto themselves. The products on display
were the trees but it was fun to back off and take in a panoramic view of a
forest featuring exhibits of various shapes, sizes, color schemes, maze-like
walk-throughs, multiple tiers, flashing lights, music, gorgeous models and
other entertainment. Speaking of which, Uponor’s exhibit featured an acrobatic
performance that was a show stopper for everyone passing by.
It’s a big world. For someone who’s been around the
industry as long as I have, it’s a humbling experience to enter exhibit halls
and realize you haven’t heard of 90% of the companies exhibiting, because they
go to market only in Europe or other far-flung parts of the world. Not small
companies, either.
Roca’s innovations. One of those companies
I was only dimly aware of is a European bathroom giant. The Spanish firm, Roca, had an elegant exhibit that included some of the
most innovative bathroom technology I observed at the show. One eye-popper is
their In-Tank
Meridian WC, created in collaboration with Fluidmaster, which integrates a tank
in the bowl interior, thereby making installation easier and optimizing the
flow of water. It utilizes hydraulic action for flushing and features wall-free
installation. Visit Roca’s website at www.roca.com
for more information.
American
minimalism. Speaking of Fluidmaster, they were one of the few
American companies exhibiting at ISH. Acorn Engineering and Neoperl were others
whose booths I visited, along with Kohler, which had never been there during my
previous visits. I was told
it’s their second time exhibiting at ISH, though with a modest display in
conjunction with Kohler’s European subsidiary, Rada. Other American companies
I spied were Victaulic, Ridge and Irwin Tools. There may have been a handful of
other U.S.
companies exhibiting that I missed, yet it’s clear that this trade fair is a
much bigger deal to the rest of the world than to us. Nonetheless, it’s worth a
visit just to see how everyone else goes to the bathroom!

European
vs. American ways. At ISH I obtained an interview with Hansgrohe Deputy Chairman
Richard Grohe, who last year returned from a stint managing his company’s U.S.
operations. Our conversation dealt mostly with the knockoff issue and is
captured in my “In Closing” column. I also chatted with Grohe about the difference in marketing between
Europe and America.
“America
is a very attractive market because of one product standard and one language,
so you can touch many consumers,” he observed. “It’s more difficult in Europe where you have different languages and different
code approvals.” Grohe shared that due to the U.S. financial and housing crises,
the American market has dropped from No. 2
in Hansgrohe’s sales volume to No. 4 or 5, although he expects it to
pick up again with economic recovery. Styling presents a challenge, due to what
he called America’s
penchant for “nostalgic designs,” while Hansgrohe is more European with modern
styling. “There’s also the problem of finishes,” Grohe said. “In the U.S. only 37% of (brass) finishes are chrome
while Europe is 97% chrome. Special finishes
are a style question and difficult for me to understand.”
Whatever
happened to color fixtures? I’m puzzled by the almost complete disappearance of
color in bathroom fixtures. With rare exceptions, almost all of the thousands
of toilets and tubs on display at ISH were white – and it’s pretty much the
same in U.S.
showrooms. Kohler rode the color horse to glory in the 1970s and ‘80s, and it
just seems weird that the market has turned around so completely. I’m not a
fashion buff so it doesn’t bother me, but it does make me muse about what
causes fashions to come and go so quickly.
Why
didn’t I think of that? It’s frustrating that so many innovations stem from simple
ideas that make me slap my head wondering why I didn’t think of them. Case in
point: Hansgrohe drew a lot of oohs and aahs and hands-on tryouts from the
crowd with a showerhead mounted on a vertical platform that can be moved up and
down with a light tug (see photo). It’s a brilliant yet simple concept. I hate
it when people steal my ideas even before I have a chance to conceive them.
Viega’s ingenuity. Viega had two of the 33 products given
the show’s Design Plus awards for ingenuity, called Trio E+ and Advantix Vario.
(I’m not sure if they are available in the U.S.) In any case, they weren’t
even the most dazzling products I saw at Viega’s exhibit. Most impressive was a
display set up showing the dramatic decrease in pressure drop from press
fittings with a rounded bend rather than 90-degree elbows. Water gushed through
an opening about a third farther.
Psst,
here come the wall mounts. Europeans favor
wall-mounted toilets, even in residential applications. It came up in more than
one conversation that U.S.-favored floor mounts will give way more and more to
wall-mounted toilets. This trend will be hard to verify until we get a robust
home building recovery, however.

Magic
mirror.
Villeroy & Boch came out with a product called “Plus Sound.” It’s a
bathroom mirror with built-in speakers that can play owners’ preferred music
programmed into it by a smart phone. No electronics are visible from the
outside. Way cool.
Victoria
& Albert
is a global brand with high-style baths individually hand-finished. I didn’t
know much about them but learned while visiting their booth that they boost a
unique marketing story in producing products made from something called
ENGLISHCAST™, a blend of volcanic limestone and high performance resins. Their
products are much lighter than cast iron yet durable and easily
fabricated.
Heating
powerhouse. I
had an interesting conversation with Andreas Lücke, general manager of the
German Federation of Environmental Technologies (BDH is its German acronym),
which represents some 90% of German heating manufacturers and 60% of those
throughout Europe. BDH members make everything from boilers to solar panels and
various other components. It’s an extremely influential group with a track
record of success in lobbying both the German government and the European
Parliament in Brussels
for tax incentives, subsidies and other support for energy efficiency improvements.
The group has been in existence for about a decade, having consolidated a bunch
of product trade associations. “We are a lobby and the government doesn’t like
to listen to 15 or 20 separate associations,” Lucke explained.
(No)
signs of the times.
On previous visits to ISH I was struck by all the advertising signage for ISH
exhibitors throughout town and especially on the main thoroughfare outside the
Messe Frankfurt complex. Logos of Europe’s big three boiler companies -
Buderus, Vaillant and Viessmann - in particular could be seen everywhere, even
on taxi cabs. This year, there was little exhibitor signage outside show
grounds, a sign of spending cutbacks during what has been a sluggish global
market.

Teetotalers gain ground. A real mind boggler for
first-time U.S. visitors to ISH is the number of exhibitors serving food and
drink, including beer and other alcoholic beverages, at their booths. Although
alcohol is still prevalent, more companies than I remember from previous visits
now limit beverage choices to water, juice and soda, with a few offering
smoothies as well. One convert explained to me that the show simply has gotten
so big it’s hard to police all the visitors, and tipsy barflies pollute the
business atmosphere.
ISH becomes photo-friendly. It used to be part of ISH
protocol not to take photos of displays without first asking permission, which
wasn’t always granted. I got chewed out more than once in the past for
violating this rule. Ostensibly this was to protect trade secrets, although
that always struck me like a woman in a string bikini complaining about being
ogled. What’s the point of putting all that product on display! No matter. This
tradition seems to have gone by the wayside since my last visit. Cameras blazed
away left and right in 2011.
Opulence knows no limits when it comes to bathrooms. That’s my final thought
after spending three days looking at bathrooms that look like they cost more
than the gross national income of certain countries.

Mob
scenes like this were a common sight throughout the exhibition halls. Photo by
Jim Olsztynski
ISH 2011, taking place every other year in Frankfurt, Germany, is the world’s largest plumbing-heating trade fair. This year’s version was held March 15-19 and marked my sixth trip to the extravaganza, but the first one since 2003. It was a déjà vu experience for the most part, especially the crowds (204,000), the lavish and seemingly endless exhibits (2,355 exhibitors spanning 10 halls, plus outside displays spread out over 1.5 million square feet), and the inevitable sore feet from covering all that ground each day.
Attendance was down a bit from the record-setting days of the booming late ’90s and early 2000s when up to 230,000 people showed up. However, it’s a welcome sign of global economic recovery that visitation increased a bit from 2009 when “only” 201,000 visitors made their way to ISH. Show organizer Messe Frankfurt noted that foreign visitation from outside of Germany jumped six percentage points in 2011 to around 71,000 visitors, about 35% of the total. This indicates travel budgets are on the upswing.
Here are excerpts from my notebook about some of the products and other phenomena that made this reporter’s eyes pop and mind boggle visiting the plumbing-related exhibits. Hydronics Editor John Siegenthaler has written a companion piece assessing heating technology coming out of ISH 2011, which begins on page 28.

Tools on display in a hall dedicated to nothing except tools of the
trade. Photo courtesy of Messe Frankfurt

This
vertically adjustable shower by Hansgrohe drew a lot of oohs and aahs from the
crowd. Photo by Jim Olsztynski

BDH
General Manager Andreas Lücke (hand upraised) shows visitors around his
organization’s exhibit. Photo courtesy of Messe Frankfurt

An eye-catching display of, uh, Hansgrohe showerheads. Photo courtesy of
Messe Frankfurt
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