The ASA has conducted a follow-up study to understand the current state of the industry’s workforce and identify changes since the initial study in 2015.
For years, the ASA team has embarked on nationwide trips known as the "ASA Member Blitz," visiting members and their teams to understand their issues and challenges on their home turf.
The ASA CONNECT Task Group recently met to discuss how the association can expand the member engagement in these virtual communities and enhance the value to our membership and their key employees.
Registration for the inaugural ASA Central Summit is now open. ASA is bringing together distributors, manufacturers and manufacturers’ reps from Minnesota to Texas and Colorado to Illinois, to form this new, expanded ASA Central region networking and educational event.
The PVF/PHCP industry is struggling to acquire talent due to a high number of upcoming retirements and a shortage of new workers. This shortage is a concern for ASA members and is not unique to the industry, making the battle for skilled workers even more intense.
What, pray tell, does training have to do with customer loyalty? Building your own personal knowledge base gives you an edge over your competition because you are positioned to give far better customer service.
With so many new innovations hitting the market daily — along with virtual education options — training fatigue is always a risk. Supply House Times asked a few questions to contractors, reps and manufacturers to gain a quick pulse for what’s most effective today in terms of product training.
By: David Chisolm, Vice President of Marketing and Customer Experience, A. O. Smith
April 11, 2022
At A. O. Smith, innovation is part of our DNA. Whether pioneering new technologies with a focus on the future or reengineering products in our portfolio to address current needs, providing effective solutions to real-world issues is inherent in everything we do.
ASA is pleased to announce an educational partnership with The Commonwealth Group (TCG) buying group to provide access to ASA University training at a special price for all TCG distributor members.