Articles Tagged with ''contractors''

Distributors are enhancing services to meet contractor needs, with innovations like text ordering, quick deliveries, and specialized training, fostering strong relationships and driving mutual success in a competitive market.

Price vs. value was always a key in every customer relationship I had during my 48-year career. Once I established trust, and folks knew I had their best interest at heart, price became secondary. 

DEWALT announced its TOUGHSYSTEM 2.0 DXL, a 30-inch modular storage system with a functional workstation that is easily transported and built to withstand tough jobsite conditions. 

A. O. Smith, celebrating 150 years in 2024, began in 1874 as a metal components supplier for baby carriages and bicycles. Arthur O. Smith designed a lightweight pressed steel car frame and became a major supplier to car manufacturers like Packard, Cadillac, and Ford.

Competing as a distributor in today's industry is challenging from all sides.

The COVID-19 pandemic accelerated digital transformation in businesses, driven by both government restrictions and evolving consumer preferences. Contractors swiftly adopted Field Service Management (FSM) software to digitize operations, meeting heightened demand for convenience and efficiency.

For plumbing and HVACR contractors who are eager to make a difference, the Plumbing-Heating-Cooling Contractors National Association (PHCC) is providing a timely opportunity to for them to do so.

The Kitchen & Bath Industry Show (KBIS) returned to Las Vegas in 2023.  Hoping to break records again, KBIS/IBS returns to the Las Vegas Convention Center this year. Explore the latest products, technologies, and trends in kitchen and bath design.

Tyler K. Pugh of All Coast Plumbing & Rooter (Tujunga, CA) is the winner of the $10,000 grand prize in Noritz America’s recently concluded Retrofit Rewards sweepstakes promotion for plumbing and HVAC contractors in the United States and Canada. 

What, pray tell, does training have to do with customer loyalty? Building your own personal knowledge base gives you an edge over your competition because you are positioned to give far better customer service.