During this last quarter, I have had the opportunity to be part of an aggressive development project related to revisions to existing Product Category Rules (PCRs) for the following plumbing fixtures: electronic bidet seats, residential toilets, commercial lavatory faucets, commercial toilets, and commercial urinals.

This is the question I asked the contractors: Can you name a manufacturer that you think is close to perfect in all that they do? And if so, what makes them that way? What might they do better?

There are endless resources on the internet to learn about digital marketing. Just a quick Google search will give you lists of best practices and tools. The challenge is taking this information and applying it to your specific company.

Whether we are manufacturers, reps, distributors or contractors, our industry has quietly been performing essential work for centuries. How do we double down on bringing the best people to the best companies in the best industry?

Last year it came to light that the PHCC National Association had negotiated a discount program for its contractor members with one of its supplier members, Home Depot/HD Supply. Since then, ASA and HARDI members have worked closely with the PHCC chapter and national leadership to express the wholesale distributor community’s concerns and issues with any national trade association prioritizing one supplier member over others. 

In the first two seasons, We Supply America executive producer and host Dirk Beveridge traveled over 31,000 miles getting to know 59 distributors, their frontline employees and the history of their businesses along the way.

A culture of safety needs to be championed at all levels of the organization to ensure that everyone is aware of the importance of safety and takes the necessary steps to prevent accidents. In this article, we will explore why a culture of safety can be beneficial to business owners, and actionable strategies to begin growing a culture of safety at your organization.

During last year’s We Supply America tour, I met a young man by the name of Matt Daniel. Matt is the branch manager for Eastern Industrial in Greenville, South Carolina. Before Eastern, he came from a broken culture where he was just a number. But at Eastern Industrial, he was more than that. He was part of a family.

The Emerging Leaders EMERGE conference in Savannah opened to record-setting attendance (seems to be a theme at ASA events this year!) and nearly half the attendees were experiencing EMERGE for the first time.

We always have turkey for Thanksgiving. I mean who doesn’t? My job wasn’t to cook it, though; it was to eat it. I loved the way the turkey always made the house smell, and I remember how The Lovely Marianne would carefully lift the aluminum foil off the radiator to baste it, hour after hour.