The COVID-19 pandemic accelerated digital transformation in businesses, driven by both government restrictions and evolving consumer preferences. Contractors swiftly adopted Field Service Management (FSM) software to digitize operations, meeting heightened demand for convenience and efficiency.

I have been on the road, and it seems that showrooms not solely focused on the ultra-high-end market have experienced a decline in business. Generally, I am hearing statements like, "We are busy but down by 10% to 15%."

Throughout 2020, 2021 and 2022, Bradley conducted its survey several times to explore Americans’ handwashing habits, concerns about the coronavirus and flu and their use of public restrooms. 

Due to the rise in new strains of the virus, 70% of office workers have implemented a more rigorous handwashing regimen versus 59% of the general population, according to Bradley's Healthy Handwashing Survey.

Albertson, New York-based, fourth-generation family-owned Dellon Sales Co. is Supply House Times’ Rep of the Year for 2021 — and it’s quite a fitting year for the company to receive the honor.