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When it comes to stocking pumping equipment and components for your customers, having what they need — when and how they need it — goes a long way in delivering quality customer service.

With home buying at an extreme high, there is an increased desire to remodel the home to make the space the buyers’ own; by offering a range of design styles and finishes, Kohler encourages personalization in the home.

With so many new innovations hitting the market daily — along with virtual education options — training fatigue is always a risk. Supply House Times asked a few questions to contractors, reps and manufacturers to gain a quick pulse for what’s most effective today in terms of product training.

Starting with the “seemingly innate,” research has shown that many of the characteristics that make women strong leaders are empathy, encouragement and shared vision. 

Supply House Times caught up with Chris Oatey, director of brand marketing at Oatey Co., about the company's newly launched decorative innovation, L. R. Brands. 

The Winsupply Family of Companies is made up of more than 600 locations nationwide, each owned and operated by a local president. The company’s slogan is “Spirit of Opportunity,” and if you’d listened in on this roundtable, you’d understand it’s much more than just a slogan.

The annual list is based on a survey conducted by Supply House Times and BNP Media Market Research. The Premier 150 list ranks the top PHCP-PVF distributors by their reported sales for the previous year.

“We all wake up in the middle of the night thinking about one more thing you could have done the day before. You make note of it and wake up ready to get after it the next day.” That’s how Mobile Alabama-based rep firm Tim Morales & Associates’ (TMI) Founder and President, Tim Morales, describes the competitive spirit that keeps himself and his team going every day.

The American Supply Association’s Alice A. Martin Woman of the Year Award was presented to Delta Faucet Co. Senior Director, National Trade Sales Suzanne Chreene at the recent ASA Women in Industry ELEVATE2022 spring conference in Louisville.