The addition of the TrueShip feature to Neuco’s ordering process has made it easier for counter salespeople to wrap up a sale with their customers. Distributors were previously accustomed to waiting for a final invoice before knowing shipping costs on their orders but now they can see their landed total prior to submitting an order.

According to Standford News, approximately 42% of Americans are currently working from home. Businesses have been working tirelessly to keep employees safe, many by setting up the needed technology to work remotely.

Once upon a time — 2006 to be exact — in a not far away land, Home Depot sold MRO products to the industrial and commercial markets. Top executives at Home Depot determined their strategy should be to focus on homeowners and home contractors, so they spun off MRO products into an entity dubbed HD Supply.

Many plumbing distributors have been in business for more than 50 years — and they have always found opportunities to thrive regardless of Congress and presidential executive orders.

During the American Supply Association’s recent NETWORK2020 Virtual event, attendees were given a live look at the new ASA D.NEXT Innovation Lab housed in Research Park on the campus of the University of Illinois in Urbana-Champaign. ASA Vice President of Innovation Beth Ladd not only gave attendees a rundown of the lab’s purpose and short- and long-term visions, but also, with the help of D.NEXT team members, unveiled findings from the lab’s first research project.

There is a reason why only 3% of family businesses make it to the fourth generation. Every family and family business is unique, but there are some best practices to follow and road blocks that need to be avoided.

When end-user customers experience a plumbing crisis in their homes, the first thing on their mind is how to fix it as quickly as possible. Getting the issue fixed from a pro they trust will do a good job is likely a very close second.

BNP Media, one of the country's leading B2B media companies, announced the launch of BNP Engage (www.bnpengage.com), a creative agency uniquely designed to serve B2B marketing needs.

Brands encounter a major challenge when it comes to managing localized marketing through retail websites. While some are household names perpetuated through longevity and national advertising, their message isn’t always consistently communicated on a regional or local level.

Earlier this year, as the COVID-19 pandemic was emerging, the American Supply Association launched CONNECT, a new and exciting virtual peer networking program.