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Hank Darlington, showroom guru, is bicycling cross country to raise funds for The Decorative Plumbing and Hardware Association's Memorial Scholarship Fund. Check out his coast-to-coast adventure-filled blog here!

To manufacturers, distributors are not customers, but mere links in the supply chain.

Time spent now will pay off when things get busy again.

If the employee sees your confidence in the future, he will not stop trying to make your company succeed.

I’m encouraging this client to get into full house lighting, tile and granite, and maybe even kitchen cabinets.

It’s an outmoded performance metric because it doesn’t factor in transactional operating costs.

When business is slowing, it’s time to start doing something positive!

An AHR Expo Product ClarificationIn the March issue of Supply House Times, Jim Wheeler mentioned in his column our new coil cleaning product known as the Condenser Needle. Apparently he

Even I learned a few things hanging around with techies at Mincron’s user conference.

Water-source heat pumps are one of the HVAC industry’s fastest growing segments.