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Doing the little things that make your showroom customer friendly will help cement relationships with customers.

Supply chain management is about vision more than electrons.

Doing an in-depth study of your competition is an art that you need to learn and put to work for you.

New accounting rules may artificially inflate corporate earnings.

Times have changed the industry and attitudes dramatically.

Here are some things to look at when shopping your competitors.

Our industry could be in the process of making another radical change, which may affect the way you market and sell your products for years to come.

Expanding the variety of products and manufacturers you represent will lead to increased sales and higher gross profit margins.

Oatey SCS aims to slash supply chain costs.

Educating your employees and letting your customers know about your Web site can increase your bottom line.