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This column often delves deep into all aspects of the United States’ energy revolution as it carves a path to practical independence in the next decade. But we seem to have been relatively isolated by other analysts who ignore the massive upward climb in refined derivative exports, which surged past 3 million barrels a day in 2013. That output is expected to reach an incredible 5 million barrels a day by the end of the decade.

The fact that these companies invested millions in their e-commerce efforts and had no clear answer was more than disappointing.

It is a fundamental aspect of a company’s safety program that there is a published methodology for employees to report work-related injuries and illnesses. All injuries/illnesses, no matter how slight, need to be reported in accordance with company policy.

Service agreements and tune-ups or “preventive maintenance,” as is required by most A/C equipment manufacturers to fulfill warranty obligations, too often is poorly done by servicing dealers. Frequently, more harm is done than good.

Over the years I have developed a sales effectiveness program called Tier Level Selling.

Back in my middle- and high-school days I was caught more than once substituting the sports page of the Chicago Tribune for a textbook. Three decades later I’ve fully embraced Twitter as a one-stop-shop for learning new things.

So I walk into this loft apartment on Fifth Ave. in lower Manhattan and the first thing I see are three enormous video monitors spread across a semicircular desk. They’re attached to a film-editing system that would make Francis Ford Coppola smile, but instead the owner of that system smiles and says hello.

I’m writing this letter as I reflect upon NetworkASA 2013 in Washington, D.C., in October. I can tell those who didn’t make it there that they missed a memorable time.

I probably shouldn’t admit this, but I’m writing this article on a ship in the middle of the Atlantic Ocean at the tail-end of a 30-day cruise through the Mediterranean Sea, across the Atlantic, through the Caribbean and ending in Miami.

In the wake of the arm wrestling between President Obama and Senate Majority Leader Harry Reid on one hand and House Speaker John Boehner and the GOP on the other, this exaggerated government “shutdown crisis” will have little, if any influence on the 2014 U.S. economy.