The dictionary defines attitude as: A manner of thinking, feeling or behaving that reflects a state of mind or disposition; and a position of the body or manner of carrying oneself.

Don’t short-change your bottom line, your commission check and your customer.

In 1986 the Decorative Plumbing andHardwareCouncil was started as a division of the National Kitchen and Bath Association.

Hank Darlington interviews several owners of large plumbing distributor businesses. 

Manufacturers reps are one of the most importantpieces to a showroom’s success.  

As part of the tour I did an informal showroom compensation survey.

For years I have encouraged you to do a better job achieving higher gross profit margins on your showroom sales.