People do not care how things work. They just want them to work. If a problem arises, customers want it taken care of effectively and immediately. When was the last time you saw an automated chatbox on the internet answer the question: Why is my faucet leaking? 

As the industry’s only national trade association, the American Supply Association is uniquely positioned to be the voice of the industry. With that comes the responsibility to want the ball when it comes to advocating positions that will benefit our members and the industry as a whole. 

Shannon will be responsible for creating and executing commercial and mechanical programs for the region’s contractors and improving Northeastern’s engagement into the commercial, mechanical and plumbing market. 

Since its inception, the annual GPDA scholarship program has awarded more than $348,000 to 304 recipients.

The award is given each year to an individual or organization for exceptional service to the plumbing, mechanical, fuel gas and swimming pool/spa (PMG) industry.

Rinnai is now offering a national accounts program to its commercial business partners. The program is designed to be a turnkey hot water solution for its commercial customers and includes both repair and replacement services. 

The American Supply Association announced a partnership with Carhartt Company Gear, the uniform solution business unit of the 132-year-old Carhartt apparel manufacturing brand.

HARDI released its monthly TRENDS report, showing the average sales performance by HARDI distributors was an increase of 26.4 percent during August.

The A. O. Smith University class schedule is flexible month-to-month, and sessions are offered on a variety of topics, including residential training, commercial training, tankless training and heat pump training.