Ferguson has signed definitive purchase agreements to acquire Yorkwest Plumbing Supply and Grove Supply, and closed on the acquisition of Harway Appliances. These acquisitions have aggregate annualized revenues of approximately $220 million.
ASA recently interviewed Jerry DeMoss of Elkhart, Indiana-based Mid-City Supply, to find out how his role as training champion impacted their training and development.
What, pray tell, does training have to do with customer loyalty? Building your own personal knowledge base gives you an edge over your competition because you are positioned to give far better customer service.
The most important questions being asked about workplace safety are: how do we effectively impact safety awareness to keep our employees from being injured? How, as an employer, do we reduce the drastic increases in workplace incidents as shown over the past year?
Effective January 15th, Scott Boehlke will be the Chief Operating Officer overseeing distribution and the KB&L strategies. Current KB&L Stores District Managers, Connie Holl and Amanda Kunst will report directly to Boehlke.