With the cultural shift in consumer needs moving from Boomers to Millennials and Gen Z, not only will there be a higher demand for a variety of options but there will also be an increase in wanting more knowledge around what's being installed.

The Plumbing-Heating-Cooling Contractors National Association (PHCC) announced that A. O. Smith is the newest PHCC Corporate Partner. During this year’s PHCCCONNECT2021 conference, Oct. 20-22, in Kansas City, Missouri, A. O. Smith will sponsor the QSC Community Corner, a hub where service and repair contractor members can meet and connect with peers.

A. O. Smith donated 24 tankless water heaters valued at over $25,000 to House of Hope Village, a community of highly efficient tiny homes which will provide temporary, dignified transitional housing to community members in need. 

As a business owner, you are constantly comparing business performance not only to competition but to previous year earnings and performance. In merger and acquisition transactions, EBITDA is often used by companies to compare similar businesses in the same market. Understanding how to use EBITDA can help your overall performance and make sure you are prepared in the event of a business sale or purchase. 

The company, based in Sanford, Florida, employs 32 people and offers high-quality products and innovative, user-friendly software solutions for the design and operation of pressure boosting systems.

Hawk has will remain with A. O. Smith through March 2022 to aid in the transition.

Over the past 18 months, I have been in the unique position to hear first-hand how the booming remodel market, supply chain disruptions and material costs are affecting plumbing distributors and showrooms while simultaneously being the end-user customer who’s remodeling her kitchen.

The Keenan Award is presented to individuals with a long history of service and dedication to the PHCP-PVF industry. To be considered, individuals must have exhibited strong influence on the current status of the industry, project a positive industry image, be responsible for positively affecting the industry in general, and have provided a history of dedicated service to the American Supply Association.

People do not care how things work. They just want them to work. If a problem arises, customers want it taken care of effectively and immediately. When was the last time you saw an automated chatbox on the internet answer the question: Why is my faucet leaking? 

As the industry’s only national trade association, the American Supply Association is uniquely positioned to be the voice of the industry. With that comes the responsibility to want the ball when it comes to advocating positions that will benefit our members and the industry as a whole.