In the here and now, end-users want and need more information than ever. Although the information has changed — it is now slick, lean and coming at warp-speed — one thing remains the same: It is still being delivered to people’s doorsteps. It is being delivered to LinkedIn, Instagram, Twitter and Facebook, because most consumers have moved to this neighborhood: Social media.
People do not care how things work. They just want them to work. If a problem arises, customers want it taken care of effectively and immediately. When was the last time you saw an automated chatbox on the internet answer the question: Why is my faucet leaking?
A three-wall mural on the F.W. Webb wholesale store in West Harlem, New York is now complete. The west Harlem location opened in June. The exterior mural by renowned local graffiti artists Tats Cru took two and a half weeks to complete and covers three sides of the building at 2350 12th Ave. It visually represents F.W. Webb with images of plumbing and heating fixtures and PVF. It also highlights some of the brands that the location stocks.
I’m always curious to hear about how distributors and others within our industry are utilizing social media. For some, it’s a new territory that they’ve yet to fully explore because there’s no internal team member with the time and knowledge to do so.
Wherever we turn, people are telling us that working from home and shopping on the Internet are becoming the new norms. Is that true? Not yet, but COVID-19 has required many of us to work out of our homes and forced us to navigate the virtual mall — the Internet.
BNP Media, one of the country's leading B2B media companies, announced the launch of BNP Engage (www.bnpengage.com), a creative agency uniquely designed to serve B2B marketing needs.