Before Amazon, buying something online was unimaginable. Amazon changed the game by offering 2-day delivery and forcing retailers to adapt. You can't beat Amazon by copying their tactics. You need to offer something different.

On Dec. 7, 2021, more than 27,000 customers of Amazon Web Services (AWS) — which includes Ring Security Cameras, Disney+, Netflix, Prime Video, Facebook, Venmo and more— experienced site outages, slow streaming or complete shut-offs of services. The outage also affected Amazon’s ability to deliver on its usually two-day shipping promise and delayed updates for customers.

Amazon’s analytics can identity SKUs on which they “Can’t Realize a Profit” (CRaP). 

Could you imagine all the problems that you would encounter if you sold split A/C systems online to consumers? Think of the liability! And how would you handle returns? Not a good idea!

The factors impacting the manufacturing industry in the coming year – and ways to turn potential obstacles into game-changers.

Not everyone agrees with me that Amazon will buy a bricks-and-mortar industrial supply company in the next 18 months.

eCommerce is an ever-evolving challenge for distributors.

Not enough distributors have destination websites.

Supply House Times Guest Editorial: Amazon already is a formidable foe to most industrial suppliers.

We are rapidly advancing in to a world where every aspect of a shopping journey will be instant.