The demand for extended service agreement (ESA) products continues to grow and this growth is fueled by both contractors and homeowners. Homeowners have been conditioned to be offered some sort of extended warranty product on just about anything they buy, from appliances to phones and just about anything else.

During this last quarter, I have had the opportunity to be part of an aggressive development project related to revisions to existing Product Category Rules (PCRs) for the following plumbing fixtures: electronic bidet seats, residential toilets, commercial lavatory faucets, commercial toilets, and commercial urinals.

There are endless resources on the internet to learn about digital marketing. Just a quick Google search will give you lists of best practices and tools. The challenge is taking this information and applying it to your specific company.

Last year it came to light that the PHCC National Association had negotiated a discount program for its contractor members with one of its supplier members, Home Depot/HD Supply. Since then, ASA and HARDI members have worked closely with the PHCC chapter and national leadership to express the wholesale distributor community’s concerns and issues with any national trade association prioritizing one supplier member over others. 

F.W. Webb was named one of “America’s Greatest Workplaces for Job Starters 2023” by Newsweek for offering essential training and mentorship programs, plus ongoing learning and growth opportunities, for team members who are starting out in their careers. F.W. Webb was awarded four and a half stars out of five on their score as a result of an employer survey.

The Collins Companies announced an agreement to acquire Washburn- Garfield Corporation, a supplier of industrial and commercial pipe, valves, and fittings in Worcester, Massachusetts, as well as their subsidiary, Waites Co., a distributor of abrasives and cutting tools in that market.

In the first two seasons, We Supply America executive producer and host Dirk Beveridge traveled over 31,000 miles getting to know 59 distributors, their frontline employees and the history of their businesses along the way.

One of the major highlights of the 2023 ASA Emerging Leaders EMERGE conference in Savannah, Georgia was the annual best practices roundtable sessions where attendees gathered to share best practices and generate solutions to common problems seen within their businesses.

The anniversary celebration was held at the Gaylord Rockies Resort in Denver, Colorado, to accommodate employees, partners, and other stakeholders. 

Amazon ships approximately 1.6 million packages every day. Although we all enjoy the convenience of being able to order virtually anything from Amazon and have it at our doorstep within a day — or even a couple hours — data shows that consumers want to shop local and are doing their part to reinvest in their communities.