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A brand is only as strong as its customer service. For manufacturers in the HVAC industry, optimizing customer service means providing value and support at numerous levels — distributor, contractor and end user. Fortunately, the correct investment in one will serve all.

National Kitchen & Bath Association states a further 4.8% growth is projected for 2019, bringing the residential construction market to $716 billion.

He assumes the role from Douglas Brossman who, after seven years as president and CEO, will retain his role as chief executive officer. Drew will begin his new role on April 29 at Burnham Holdings’ annual meeting.

I recently attended a standards committee meeting where the subject of certification was raised. 

Independent reps are the professional eyes and ears in the field for their manufacturers.

A project budget sometimes is a loose thing.

PVF master distributor adds two rep agencies.

There are four remaining state-written plumbing codes used in the United States. You could say that the remaining four states are just stubborn. Maybe they think they do it better than the model plumbing codes, but they don’t.

Investments in forward-thinking programs and technologies at forefront for this important part of the PHCP-PVF supply chain.

The Momentum Index, issued by Dodge Data & Analytics, is a monthly measure of the first (or initial) report for nonresidential building projects in planning.