A Customer Relationship Management (CRM) system is crucial for boosting efficiency and strengthening customer relationships. It centralizes vital information, automates tasks, and enhances sales forecasting, allowing your team to focus on nurturing relationships and making informed decisions for improved productivity and customer retention.

The primary goal of every employer is to ensure workers return home safely, reflecting the concerns of their families. Achieving this requires buy-in and strong leadership, supported by five key safety principles.

ASA's Monthly Sales Report shows a 5% year-over-year sales decline for wholesalers in September 2024, with year-to-date sales down 0.4%. PHCP firms increased sales by 5% and blended PHCP & PVF firms by over 8%. Overall, respondents reported a nearly 5% median sales increase for September, despite an 8% drop from August.

This article examines the implications for valuation metrics, strategies, and investor perceptions in the distribution industry regarding this potential acquisition.

Here are some specific ways distributors and their contractor partners can use AI and visible data to enhance interactions throughout the supply chain.

To gain a pulse for buying habits, trends and tips, Chief Editor Natalie Forster sat down with Affiliated Distributors (AD) Vice President, E-Commerce Solutions, Caroline Ernst.

Price vs. value was always a key in every customer relationship I had during my 48-year career. Once I established trust, and folks knew I had their best interest at heart, price became secondary. 

Disaster preparedness is essential for business owners to manage risks and minimize losses. By creating a comprehensive plan with risk assessments, preventive measures, and effective claims management protocols, businesses can better secure their operations and reduce property or financial losses.

According to OSHA, cranes are involved in numerous fatal and non-fatal incidents each year, with common causes including equipment failure, improper use, and inadequate training.

FEMA reported over 8,000 non-residential electrical fires in 2022, resulting in over $374 million in losses. Implementing an Electrical Maintenance Program can help reduce the risk of fires and ensure safe operations.