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Jay R. Smith Mfg. Co. promoted John R. Roberts to national sales manager.

Deschênes Group (Montreal, Quebec, Canada) appointed Martin Deschênes as CEO and president.

Noland Co. (Newport News, Va.) named Roger E. (Eddie) Gibbs vice president of sourcing.

J.W. Harris Co. said its Blockade® alloy is the only alloy currently available that meets the specification for BCuP-9, the new category for copper-phosphorus filler metals listed in the American Welding Society's latest revision of the Specification for Filler Metals for Braze and Braze Welding.

Jim Olsztynski, editor of SUPPLY HOUSE TIMES, recently addressed Mrs. Murray's fourth-grade class at Central Elementary School in Wilmette, Ill., on “The History Of Plumbing.”

Ferguson (Newport News, Va.) named Gary Williams director of business excellence.

BLANCO America presented its annual awards to the following sales representatives for outstanding performance:

Creative Bath Sales, a manufacturers rep firm in the decorative plumbing industry, has hired Richard “Buddy” McMahon as its metro New York rep.

The Canadian Institute of Plumbing & Heating is offering an advanced Inside Sales CD that contains three courses: Pricing, The Complex Sale, and Quantifiable Value Added Selling, created for CIPH by Corporate Strategies Inc.

The ASA Education Foundation released “Customer Service: The Path to Higher Profits - a Guide for Employees in Wholesale Distribution.”