Every time you can add value, price becomes less important.

There will always be a niche for well-run, family-owned wholesalers.

Customer service, employee training and integrated design distinguish showroom operations.  

Operating the best showroom with the  best-trained people won’t bring customers through your door.

They’re still spending, but be prepared for the changes.

You should have a formal/written business plan for your showroom operation.

Competition, gross profits and marketing strategies are examined.

Comparisons and commentary on data from this year’s survey.

Hank Darlington shares results of the 2011 Showroom Survey by Supply House Times.

Hank Darlington says: Resolve to make better use of management tools and follow smart business practices.