In this high-tech, hustle-and-bustle day and age, a phone call to businesses in many walks of life likely will include dealing with some form of nonhuman interaction.

There appears to be a prevailing preference among wholesale supply houses to favor the generating of additional sales, yet unnecessarily sacrifice a conservative approach to credit and the education of the credit and sales staff. An effort to implement conservative credit measures and educate the staff will be worthwhile in reducing uncollectible receivables.

One of my three beagle dogs recently lost a portion of her ear after an attack by a neighborhood dog. Fenway (my wife’s a huge Red Sox fan; we had another beagle named Boston) had to undergo emergency surgery to save/reconstruct the ear.

ASA is proud to announce these companies have joined as its newest members.

Bill Bootz, owner of Houston-based industrial PVF master distributor Team Alloys, didn’t know much about the business when he first started as an outside salesman back in the 1980s. “My first sales call to SMS of Texas was on Sept. 18, 1989,” he recalls in vivid detail. “They told me my price was higher than domestic. I said, ‘What’s domestic?’ I knew absolutely nothing about the business — completely zero.”

Trends and forecasts always are frequent topics of discussion in the PHCP/PVF industry. That definitely holds true for the master distribution end of the equation. A group of master distribution executives recently spoke with Supply House Times on a variety of topics related to their companies’ roles in the industry.

One of the main highlights of Evolve ’13, HARDI’s annual conference held at the JW Marriott Desert Ridge in Phoenix late last year, was the presentation of results from the Demand Qualification Project, a landmark research project launched in an effort to better understand distributors’ roles in the demand creation process.

Three years ago, we presented a proposal for distributor research on the trends and usage of vendor rebates.  

Wholesalers Association of the North East will host its Executive Leadership Conference June 11-13, 2014 at the Hyatt Regency Cambridge overlooking Boston.

The Equity Plumbing buying group celebrated its fifth anniversary earlier this year and recently held its well-attended first annual national meeting.