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Why did International Business Machines become IBM? Or Apple Computes, why did it simply become Apple? Or how about CINTAS? Why is CINTAS no longer Cincinnati Towel and Apron Service. And most recently, why is Dunkin Donuts, dropping Donuts, and just becoming Dunkin?

Over the last five months I have had the good fortune of facilitating important and dynamic conversation between 17 industry leaders.

Identity theft seems like it’s everywhere these days.

OSHA 300 logs (300, 300A and 301) document the workplace injury and illness records and ensure they are properly displayed for employees and appropriate management to view. The following are some key aspects of understanding when and how to complete the logs.

“All oils are lubricants, but not all lubricants are oil.”

Independent reps are the professional eyes and ears in the field for their manufacturers.

A project budget sometimes is a loose thing.

Amazon’s analytics can identity SKUs on which they “Can’t Realize a Profit” (CRaP). 

I’m sure many of you larger distributors have business plans for the overall company — but do you have one specific to your showroom business? 

I have a bit of a reputation (well-earned, I might add) of being a stickler for superior customer service.