Dirk Beveridge is the founder of UnleashWD, Executive Producer at We Supply America, President of the Beveridge Consulting Group, and Champion for the noble calling of distribution for over 37 years. He often speaks at company and association meetings to share his one-of-a-kind perspective on leadership, the future of wholesale distribution and how distributors are a Force for Good. Learn more about Dirk by visiting WeSupplyAmerica.net.

Alicia Branham has over 23 years of experience in the design and marketing field. She specializes in the commercial and industrial flow control industry. She is Principal of Bran Marketing. If you want to grow your brand and social media presence, get in touch with her at alicia@getbran.com/(385) 429 6272

Hank Darlington, owner of Darlington Consulting, writes several monthly articles for magazines, teaches seminars, and offers a full range of small business consulting services to kitchen and bath dealers, distributors and manufacturers. Hank Darlington was inducted into the Hall of Fame by the National Kitchen & Bath Association in April 2004. He can be reached at 2010 Granite Bar Way, Gold River, CA 95670. Phone: 916/852-6855, fax: 916/852-8866, e-mail: darlingtonconsulting@gmail.com.

Dan is the hydronics contributing editor for Supply House Times. He founded the popular www.HeatingHelp.com web site where you'll find just that - Heating Help. Post your technical challenges on The Wall bulletin board and get input from some of the best in the business. You can reach him at dan@heatinghelp.com. He loves hearing from you!

Patrick Maloney is the President of Coburn Supply Co. and the 2024 American Supply Association President.

Michael Mercer, Ph. D., created three preemployment tests for PHCP/PVF distributors and is the author of the book “Hire the Best & Avoid the Rest.”

Contact Dr. Mercer at drmercer@mercersystems.com or 847-382-0690. Copyright 2017, Mercer Systems, Inc. www.mercersystems.com.

Longtime industry consultant Bruce Merrifield is an expert on high-performance service management and is one of the most successful turnaround advisors for wholesale-distribution companies and channels. Each month Bruce will answer your distribution-related business questions here.

Michael Place is the training director for Dakota Supply Group and the chairman for DSG’s Safety and Wellness Focus Group. He also serves as a member of ASA’s Safety Committee and participates in industry and nonindustry organizations promoting safety, training and continuing education. He can be reached at mplace@dsginc.biz.

Mary Prahler is the risk manager for La Crosse, Wis.-based First Supply and also is a member of the ASA Safety Committee. Contact Mary at mprahler@1supply.com.

Jim Wheeler has been in the HVACR industry for more than 25 years. He has worked in contracting, for supply houses, and for national equipment manufacturers. He has served as an industry teacher on technical topics, and as a writer and editor. He has conducted seminars on building control standard protocols. He is currently available to speak or teach at industry events. You may contact him via e-mail at jimwheeler@ij.net.

Dave Yates began his career in the PHCP-PVF trades in 1972 with F. W. Behler, a third-generation plumbing/ HVAC firm he purchased in 1985. Besides running F.W. Behler, writing articles for industry trade publications and speaking at events, Yates also is an experienced teacher in the hydronics industry, serving as an adjunct professor and on the Technical Advisory Board for the Thaddeus Stevens College of Technology. He can be reached at dyates@consultyates.com.